Shipping policy
Shipping Policy
Thank you for choosing House of Husna! We are committed to providing you with a seamless shopping experience, including prompt and reliable shipping.
Processing Time
- Orders are typically processed and shipped within 2-5 business days of receiving payment.
- Please note that processing times may vary during peak seasons or Bank holidays.
Shipping Methods
- Shipping costs vary depending on the weight of your items in the cart.
- UK customers get free shipping over £100.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Domestic Shipping (within UK)
- Orders shipped domestically typically arrive within 2-5 business days after shipment.
- We partner with reputable shipping carriers to ensure timely and secure delivery of your order.
International Shipping
- We ship to select international destinations. Shipping costs and delivery times vary depending on the destination and shipping method selected.
- Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
- Any customs duties, taxes, or fees incurred upon import are the responsibility of the customer.
Shipping Restrictions
- Some items may be subject to shipping restrictions due to size, weight, or content. Please review the product description for any specific shipping limitations.
- We do not ship to PO Boxes. Please provide a physical address for delivery.
Order Tracking
- Once your order has shipped, you can track its progress using the tracking number provided in your shipping confirmation email or by logging into your account on our website.
Incomplete or Incorrect Addresses
- It is the customer's responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If you realise you have provided an incorrect shipping address, please contact us immediately to update your information. Once an order has been shipped, we are unable to modify the shipping address.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at Houseofhusna1@gmail.com. We are here to assist you!